DARIN D. STOICK
OBJECTIVE
TO ADVANCE TO A POSITION THAT WILL UTILIZE ALL OF MY
EXPERIENCE AND FURTHER MY KNOWLEDGE WITHIN THE CUSTOMER SERVICE AND COMPUTER
FIELDS
PROFESSIONAL
EXPERIENCE
FEBRUARY 1985 TO PRESENT - (AMTRAK -
ACELA)
ADMINISTRATIVE CHIEF: 03/2000
TO PRESENT – Administrative assistance
and support for (8) Product Line Managers and (1) Assistant
General Manager FOR THE METROPOLITAN DIVISION ACELA PRODUCT LINE, NEW
YORK. RESPONSIBLITIES INCLUDE COMPUTER
SUPPORT: INTRANET, INTERNET, MICROSOFT OFFICE 2000 DOCUMENT CREATION AND USE
with poWERPOINT, WORD, EXCEL. pROVIDE
ADDITIONAL SUPPORT TO FIELD PERSONNEL WITH TROUBLESHOOTING OPERATIONAL
DEFICIENCIES AND NEEDS DURING OPERATIONS OF THE RAILROAD. LOCATION: NEW YORK CITY
CUSTOMER SERVICE SUPERVISOR: 12/98 TO 03/2000 -
RESPONSIBLE FOR THE SUPERVISION OF 25 EMPLOYEES WITHIN THE TICKET OFFICES
(TICKET CLERKS) MAIL BAGGAGE & EXPRESS (BAGGAGE HANDLERS) (3) OTHER
STATIONS INCLUDING KINGSTON, WESTERLY AND WORCESTER,MA., AND JANITORS.
CONCLUSIVELY THE STATION MANAGER OF PROVIDENCE TRAIN STATION. LOCATION:
PROVIDENCE, RI
CUSTOMER SERVICE SUPERVISOR: 8/96 TO 12/98 - RESPONSIBLE
FOR THE SUPERVISION OF 35 RED CAPS AND 35 USHER/INFORMATION CLERKS. EFFECTIVE
TRAIN MANAGEMENT OF (6) PRODUCT LINES, 2 COMMUTER RAILS OPERATING OUT OF PENN
STATION NEW YORK. LOCATION: NEW YORK CITY
ADMINISTRATIVE CHIEF: 5/95 TO 8/96 - MANAGEMENT
OF ON-BOARD SERVICE CHIEF'S. DIRECTLY RESPONSIBLE FOR OFFICE CORRESPONDENCE OF
THE LAKE SHORE LIMITED SERVICE MANAGER. LOCATION: NEW YORK CITY
CHIEF. ON-BOARD SERVICES: 9/91 TO 5/95 - RESPONSIBLE
FOR THE SUPERVISION OF ON BOARD SERVICE EMPLOYEES. OROANIZING ON-BOARD EVENTS
AND SCENIC ANNOUNCEMENTS FOR PASSENGERS ENROUTE. TRAVEL 1OO PERCENT. LOCATION:
CHICAGO
UNASSIGNED: 8/93 TO 5/95 - DURING PERIODS OF WORKING AS AN
ON-BOARD CHIEF I WAS PUT INTO FURLOUGH STATUS AND WORKED AS AN UNASSIGNED TCU
CLERK PERFORMING POSITIONS OF BAGGAGE CLERK. COMMISSARY CLERK, SECRETARY AND
ANY OTHER POSITIONS AS NEEDED. LOCATION: CHICAGO
LEAD INFORMATION CLERK: 3/90 TO 9/91 - RESPONSIBLE
FOR THE SUPERVISION OF 7 INFORMATION CLERKS, ORDERING OF SCHEDULES TO STOCK NEW
YORK PENN STATION INFORMATION BOOTH. ACTING SUPERVISOR FOR NEW YORK PASSENGER
SERVICE OFFICE. LOCATION: NEW YORK CITY
CLERK STENOGRAPHER: 10/87 TO 3/90 -
RESPONSIBLE FOR PASSENGER SERVICE OFFICE FILING, TYPING, DEPOSITIONS, EMPLOYEE
SCHIEDUUNG AND ORDERING OFFICE SUPPLIES. UNIFORM ORDERING FOR 85 EMPLOYEES.
ACTING SUPERVISOR FOR NEW YORK PASSENGER SERVICE OFFICE. LOCATION: NEW YORK
CITY
MANAGEMENT SECRETARY: 3/87 TO 10/87 - RESPONSIBLE
FOR NEW YORK LABOR RELATION DEPARTMENTS PREPARATION OF DOCUMENTS AND ALL
SECRETARIAL DUTIES ASSIGNED. LOCATION: NEW YORK CITY
CLERK STENOGRAPHER: 2/85 TO 3/87 - RESPONSIBLE
FOR NEW YORK COMMISSARY OPERATIONS FILING, TYPING, TRANSCRIITTION FROM
DICTAPHONE, SCHEDULING AND ORDERING SUPPLIES AND UNIFORMS. LOCATION: LONG
ISLAND CITY, NY
ACQUIRED SKILLS
75wpm
TYPING AND SHORTHAND. PROFICIENT OPERATION IN THE FOLLOWING: MICROSOFT OFFICE
2000 EXCEL, WORD, POWERPOINT (OFFICE 97/2000) WordPerfect, LOTUS 123, AmiPro,
DBASE IV, DOS, MACINTOSH 4.0 WINDOWS.). DICTAPHONE, 10 KEY ADDING MACHINE, IBM
SELECTRIC III AND OTHER OFFICE MACHINES.
PROFICIENT AS WEBMASTER OF HTML AND JAVA AND COMPUTER SPECIALIST
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OPERATED BUSINESS
REFERENCES-
UPON REQUEST
